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What is RealData’s technical support policy?

Technical support is available free of charge, for the current versions of our programs only. The best method is to email us, clearly stating your problem, which program you have, your version of Excel and your operating system. You can include a copy of your spreadsheet if you like. This allows us to analyze your issue quickly, without keeping you on the phone. If you feel you need to speak to someone, please call us at the number given on our contact page – our 800 line is for orders and inquiries only.